Table of Contents
1. Introduction: U.S. Customs delays Explained.
When exporting from the United States, international shippers sometimes face U.S. Customs delays. While it may feel stressful, in reality customs reviews are part of U.S. compliance.
2. Why customs clearance delays Happen in the U.S.
Even with complete paperwork, shipments may be delayed for:
- Random CBP inspections.
- Medical, chemical, or biological shipments (reagents, pharmaceuticals).
- Dangerous Goods (DG) such as lithium batteries, managed under IATA Dangerous Goods Regulations.
- Export-license verification by the Bureau of Industry and Security.
- Airline security programs under TSA Cargo Programs.
- U.S. Customs and Border Protection — Tracking Your Package
3. The customs clearance process Explained.
The customs clearance process in the U.S. follows five steps:
- Document submission (invoices, packing list, licenses).
- Automated system checks.
- Possible manual inspection.
- Review of permits or export licenses.
- Final release for export.
- U.S. Customs and Border Protection — Importing Into the U.S.
This release process ensures compliance with U.S. and international regulations.
4. What It Means When a package is stuck in customs.
If your package is stuck in customs, it usually means an agency is still reviewing details. It does not mean rejection or seizure – simply that extra time is needed.
5. Stuck in customs: how Long and What to Do.
Many clients ask: stuck in customs how long can it last and what should I do? The answer depends on cargo type, paperwork accuracy, and the U.S. agency involved.
Practical steps:
- Confirm documents with your forwarder.
- Arrange safe storage (bonded freezer for sensitive cargo).
- Request daily updates – Falcon Cargo provides ongoing communication.
6. Typical Timelines for Release.
- Random checks: 1–3 business days.
- Medical or DG cargo reviews: 3–7 business days.
- Export-license checks: 1–3 weeks or longer.
Packages can be stuck in customs for several reasons, including incomplete or inaccurate documentation. It is essential for shippers to ensure that all required forms, such as invoices, bills of lading, and certificates of origin, are correctly filled out and submitted on time. An oversight in this paperwork can lead to unnecessary delays and complications.
7. How Falcon Cargo Helps During U.S. Customs delays.
One common scenario that causes delays is when shipments are flagged for valuation disputes. Customs agents may question the declared value of goods due to discrepancies with market prices or past transactions. In such cases, providing additional documentation to justify the declared value is crucial. Shippers should keep records of purchase orders, receipts, and product descriptions to facilitate this process.
Falcon Cargo specializes in:
- Direct communication with CBP, BIS, and TSA.
- Bonded freezer storage with dry ice replenishment every 72 hours.
- DG-certified handling under IATA rules.
- Engine crating & compliant packaging via Falcon Cargo Services.
- Documentation support to prevent repeat delays.
8. Checklist for International Clients.
- Stay calm – U.S. Customs delays are normal.
- Verify all documents with your forwarder.
- Ask for daily updates.
- Allow extra time for sensitive cargo.
9. Real Case: Medical Reagents Shipment.
Falcon Cargo managed reagents held at an airport:
Understanding typical timelines for release can help manage expectations during the customs clearance process. Different types of cargo may have varying timelines. For example, shipments containing live animals or perishables often undergo more rigorous scrutiny, potentially resulting in extended review periods. Keeping abreast of these timelines can aid businesses in planning their logistics and communications accordingly.
- Immediate transfer to bonded freezer storage.
- Dry ice replenishment every 72 hours.
- Continuous follow-up with CBP and BIS.
- Cargo released without quality loss.
10. FAQ: Common Questions.
Why is U.S. Customs taking so long?
U.S. Customs delays happen for several reasons, even when all paperwork is correct:
- Random CBP inspections — Customs and Border Protection often selects shipments randomly to verify compliance.
- Sensitive cargo reviews — Medical reagents, pharmaceuticals, or dangerous goods (DG) can trigger longer checks.
- Export license verification — The Bureau of Industry and Security (BIS) may need extra time to confirm permits.
- Airline and TSA cargo programs — Shipments must align with aviation security rules before release.
- Seasonal congestion — During peak periods (holidays, Q4 shipping), processing times can increase.
⏳ Depending on the case, a review can take from a few days to several weeks.
What to do if my package is stuck in customs for 2 weeks?.
If your package is stuck in customs for 2 weeks, it usually means extra checks are still in progress.
✅ What you can do:
- Confirm paperwork with your forwarder.
- Ask your broker to request an update from CBP.
- Arrange safe storage (bonded warehouse, cold chain if needed).
- Stay in touch daily until release.
⏳ Some reviews, especially export-license checks, can last 2–4 weeks.
Contact Falcon Cargo – we provide updates and protect the shipment.
Why has my shipment been at customs for a month?.
If your shipment has been at U.S. Customs for a month, it usually means the cargo is under extended review. Common reasons include:
- Export license verification by the Bureau of Industry and Security (BIS).
- Detailed inspection for sensitive cargo (medical, chemicals, or dangerous goods).
- Missing or unclear paperwork that requires clarification.
⏳ These checks can last several weeks, but it doesn’t always mean rejection. Staying in touch with your freight forwarder and requesting regular updates from CBP helps keep the process moving.
How long after clearance will I get my package in the USA?
Once your shipment clears U.S. Customs, delivery usually happens within 24–48 hours.
- For air cargo, packages are often released the same or next business day.
- For ground delivery, allow 1–2 additional days depending on carrier schedules.
⚡ Falcon Cargo ensures immediate transfer after clearance, so your package moves quickly without extra delays.
11. Final Thoughts
U.S. Customs delays are routine. The difference lies in whether your logistics partner can protect cargo during the wait. Falcon Cargo ensures shipments remain safe, compliant, and professionally managed.
In addition, Falcon Cargo offers training sessions for clients to understand customs requirements better. These resources are invaluable, especially for businesses new to international shipping, as they can learn about the documentation needed and best practices to avoid common pitfalls.
